Melzu products are manufactured only using the highest quality materials by skilled professionals, however if our product has reached you in a defective state, we are always ready to provide you with free of charge replacements under our Warranty conditions.
2-years standard guarantee
We will be more than happy to replace any defective item free of charge within 2 years from the delivery date of your order. Simply click Contact Us Button, choose ‘Warranty and Repair’ subject and describe the issue to our Customer Support Team who will do their best to assist you in a timely manner.
Warranty does not apply if:
1. The product has been physically damaged
2. The product has been used inappropriately
3. The defect can not be qualified as a factory defect
4. Over 2 years have passed since the delivery date of your order
Last Edited on 2020-06-06